Support

Get Brackits working.

Setup guides for every platform we publish to, plus answers to the questions we get most. If none of this covers it, write to us — a human replies.

Setup guides

Start with your platform.

Course platform

Connect your Thinkific site, place designs in the Site Builder, and publish an SEO-friendly version search engines can read.

Website & blog

Install the plugin, paste your site key, and drop designs into any page with a block or a shortcode.

Browser

Skip the copy-paste. Pick a design from inside the Thinkific Site Builder and let the extension fill the fields for you.

Answers

How embeds update, what happens when you disconnect, roles and permissions, and connecting your AI assistant.

Your plan

What credit covers, how top-ups work, changing plan, and what happens when you cancel.

Your data

How AI processing, learner data from Thinkific, sign-in and payments are handled.

Choosing

What each integration gets, how it installs, and what a plain snippet leaves out.

The basics

Four ideas explain almost everything. Learn these and the guides will make sense.

Your brand in one place — colours, type, voice, layout rules. Written once, or imported from a URL. Everything Brackits generates inherits it.

One site. It points at a brand kit and holds the designs and pages you build for that surface.

A Thinkific section, a widget or an interactive lesson activity. Generated by the agent, edited by you, versioned so you can revert.

Publishing a design gives it a token and a script. Place it once; republishing updates every page it appears on.

Stuck?

Include your platform and what you were trying to do, and we'll get you unblocked.

Or email [email protected] directly.