Terms & Conditions

1. Who these terms are with

These terms are between you and Course Scale Up Ltd, a company registered in England and Wales (company number 15327661), registered office Arundel House, Foxhole Road, Chorley, England, PR7 1NY ("Brackits", "we", "us").

By creating an account or using the service you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.

2. The service is new

Anyone can create an account. Brackits is in its first year and still changing quickly, which has consequences you should understand before depending on it:

• Features may change, move, or be withdrawn without notice.
• We offer no uptime commitment and no service level agreement unless a written agreement with us says otherwise.
• There may be bugs. Keep your own copy of anything you cannot afford to lose.

We may decline or withdraw access at our discretion.

3. Your account

You are responsible for activity under your account and for keeping your sign-in credentials secure. Accounts are for people, not roles — do not share one. Tell us promptly if you suspect unauthorised access.

Workspace owners and admins can invite and remove members and can delete a workspace along with everything in it. Choose who you give those roles to carefully. Workspaces were previously called teams.

4. Your content

You keep ownership of everything you put into Brackits — brand kits, prompts, uploaded images — and of the designs generated for you.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, modify, and transmit that content strictly to the extent needed to operate the service for you. That includes sending it to the AI providers and infrastructure suppliers listed in our Privacy Policy. The licence ends when you delete the content, subject to routine backup cycles.

You confirm you have the rights to everything you upload, including logos, fonts, and images.

5. AI-generated output

This is the part people most often assume something untrue about, so read it carefully.

• Output is generated by machine learning models and is provided as is.
• We do not warrant that it is accurate, original, non-infringing, accessible, or fit for any particular purpose.
• Similar prompts can produce similar output for different customers. We cannot and do not guarantee that generated designs are unique to you.
• You are responsible for reviewing output before you publish it — including any claims in the copy, and its accessibility and legal compliance in your market.

6. Acceptable use

You must not use Brackits to:

• Break the law, or infringe anyone's intellectual property or privacy rights.
• Publish malware, phishing pages, or content designed to deceive.
• Impersonate a person or organisation, or misrepresent your affiliation with one.
• Circumvent rate limits, probe our infrastructure, or attempt to access another customer's data.
• Resell the service, or present it as your own product, without a written agreement with us. Building and running designs for your own clients is fine — it is what the Growth, Studio and Agency plans are for.
• Attempt to extract our prompts, models, or design contract for competing purposes.

We may suspend or terminate accounts that breach this section, without notice where the risk warrants it.

7. Third-party platforms

Brackits publishes into platforms we do not control — Thinkific, WordPress, and the Chrome Web Store among them. Your use of those platforms is governed by their own terms, and you are responsible for complying with them.

• We are not affiliated with, endorsed by, or sponsored by Thinkific, Automattic, or Google.
• Those platforms can change their APIs, themes, or policies at any time, which may break an integration. We will adapt where we reasonably can, but we cannot promise continued compatibility.
• Connecting an integration authorises us to act on your behalf within the scope you granted. You can revoke that access at any time from your integrations settings or from the platform itself.

8. Fees

Plans and prices are listed on the pricing page and your billing page, in US dollars, billed monthly. The price shown is the full price you pay: for customers in the UK and the EU it includes any VAT due, and anywhere else, including the US (which has no VAT), any tax we must charge is included in the same price. Creating an account starts no subscription: you are charged only when you choose a plan, at checkout, and each month after that. Credit we grant you without charge is complimentary and may carry an expiry date.

You can cancel from your billing page at any time. A cancelled plan runs to the end of the month you have paid for and does not renew. Prices can change; we will give account holders reasonable notice by email before a change applies to them.

9. Availability and support

We aim to keep the service running and respond to support requests promptly, but we make no binding commitment on either unless a written agreement with us says otherwise. We may perform maintenance, impose usage limits, or throttle activity to protect the service.

10. Intellectual property in the service

The Brackits platform, name, logo, design system, prompts, and documentation remain ours. Nothing in these terms transfers any of it to you beyond the right to use the service.

11. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, and to the fullest extent permitted by law: we are not liable for loss of profits, revenue, goodwill, business, or data, nor for any indirect or consequential loss. Our total liability arising out of or in connection with these terms is limited to the greater of the amount you paid us in the twelve months before the claim, or £100.

If you have paid us nothing in those twelve months, that cap is £100.

12. Indemnity

You will indemnify us against claims arising from your content, your published designs, or your breach of these terms.

13. Termination

You can stop using Brackits and delete your workspace at any time. We can suspend or terminate access for breach of these terms, or on reasonable notice if we discontinue the service. On termination your right to use the service ends and we will delete your content in line with our Privacy Policy.

Published embeds stop rendering once the workspace that owns them is permanently erased, which we do when you ask. Deleting a single design does not take its embed down: remove the embed from your pages first. A design's HTML and CSS can be copied out and hosted on your own; the blog, data tables, forms and personalization run on our servers and do not. Export anything you need first.

14. Changes to these terms

We may update these terms. We will change the date at the top of this page and, for material changes, email account holders. Continuing to use the service after a change means you accept it.

15. Governing law

These terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

16. Contact

Questions about these terms: [email protected], or use our contact form.